126 reviews for Toluna, 1.6 stars: 'I've been waiting over 3 weeks for my 10 dollar gift card. I sent an email to customer service and got a bot reply back. It use to take just a few days to receive your gift card after you redeem your points. Now it takes an entire month to pay out which is reficulous. Also about 70 percent of the surveys I've taken and completed gives me an error code stating it's not you it's us after spending 15 to 20 minutes per survey. This platform has gone down hill. Avoid it at all costs!'
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