H&M in U-turn over online returns fee in store

Its website had previously said customers must pay £1.99 to return parcels either in store or online.

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H&M makes U-turn over in-store return fee

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H&M announces return policy change and shoppers will have a couple different ways to get their money back

H&M in U-turn over online returns fee in store

H&M could start charging customers for making returns

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